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""Then Click OK!" Extracting References to Interface Elements in Online Documentation",
Proceedings of the 2012 annual conference on Human factors in computing systems, New York, NY, USA, ACM, 2012.
Abstract
Download: fourney_lafreniere_mann_terry_chi2012.pdf (193.09 KB)
"Perceptions and Practices of Usability in the Free/Open Source Software (FOSS) Community",
CHI '10: Proceedings of the 28th international conference on Human factors in computing systems, New York, NY, USA, ACM, 2010.
Download: PDF (298.55 KB)